DotQ Products
Proprietary software platforms engineered for scalable multi-tenant commerce and conversational sales operations.
Beyond bespoke engineering services, DotQ designs and incubates foundational software products. Our platforms solve systemic operational bottlenecks—from multi-tenant storefront infrastructure to WhatsApp-led conversational commerce.
GoForge
Multi-Tenant E-Commerce Platform
GoForge is DotQ’s multi-tenant e-commerce platform, engineered to help businesses launch and operate online stores on a shared, secure backend while keeping each brand’s data, customers, products, orders, and payment integrations strictly isolated.
Core Engineering Highlights
Product & Catalog Management
Manage comprehensive product hierarchies, SKUs, colors, high-resolution imagery, and nested category structures. The data model supports global product imagery alongside color-specific variant associations, enabling multi-attribute variant management without schema fragmentation.
E-Commerce & Order Lifecycle
Handles end-to-end digital commerce transaction lifecycles—from checkout initiation and payment verification to status state transitions and order history tracking. The backend coordinates payment confirmation with inventory locking as a single atomic workflow.
Inventory & Stock Management
Precise variant-level stock tracking across physical warehouses and digital channels. Inventory mutations execute through guarded backend operations that protect stock levels against overselling and race conditions during high-volume drops.
Tenant-Scoped Payment Integrations
Full Razorpay integration supporting direct merchant accounts, cryptographically verified webhooks, idempotent status updates, and refund lifecycles. Payment API credentials are encrypted per tenant using authenticated encryption.
TapQ
WhatsApp Commerce OS by DotQ
TapQ is DotQ’s WhatsApp-first commerce platform, designed to help small and medium-sized businesses sell products, manage customer conversations, collect payments via Razorpay, and automate order workflows directly through WhatsApp.
Core Engineering Highlights
WhatsApp Business Inbox
A collaborative team workspace for merchants to manage customer conversations, triage inbound inquiries, and link incoming messages directly with customer profiles and order histories.
Interactive Product Catalog
Structured catalog management where merchants configure product pricing, rich gallery images, variant matrices, and real-time availability to power quick sales conversations.
Order & Inventory Coordination
Convert active WhatsApp dialogues into formal, trackable commerce orders in two taps. Updates stock counts synchronously with payment confirmations.
Integrated Payment Link Collection
Generates secure Razorpay payment links directly inside WhatsApp conversations. Webhooks verify real-time payment completion and update orders automatically.
How TapQ and GoForge Complement Each Other
While both platforms empower modern digital merchants, they solve distinct problems across the commerce journey. GoForge powers structured, high-traffic web storefronts with multi-tenant scale; TapQ transforms high-intent WhatsApp conversations into verified orders and payments.
| Area | TapQ (WhatsApp-First) | GoForge (Multi-Tenant Storefront) |
|---|---|---|
| Primary Focus | WhatsApp-led conversational selling & customer communication | E-commerce backend infrastructure & branded online storefronts |
| Main Customer Experience | Messaging-first commerce directly inside WhatsApp chat | Website and storefront-first commerce with cart & checkout |
| Main Workflow | Customer Enquiry → Order Creation → Payment Link → Follow-up | Catalog Browse → Cart Selection → Edge Checkout → Order Fulfillment |
| Core Differentiator | Conversation-driven workflow automation & instant payment links | Reusable multi-tenant architecture & query-level data isolation |
| AI Opportunity | Sales assistance, FAQ automation, & catalog-grounded discovery | Algorithmic product search, store telemetry, & operations insights |
| Product Maturity | In active development; MVP sales loop specification established | Substantially developed backend with ongoing hardening & audits |
Interested in DotQ Platform Architecture?
Whether you need multi-tenant commerce infrastructure, conversational WhatsApp automation, or bespoke software engineering, our technical team is ready to consult.